Shipping policy
Last updated: May 6, 2026
Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
Shipping Times We ship to the United States and internationally. Estimated delivery times:
- United States: 5-10 business days
- International: 10-20 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier's website.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at support@avatechx.comwithin 7 days of the expected delivery date and we will work to resolve the issue promptly.
Customs and Import Duties International orders may be subject to customs fees and import duties. These charges are the responsibility of the customer and are not included in our prices or shipping costs.
Contact For any shipping questions, please contact us at support@avatechx.com